The Manager of Server Engineering will lead a team responsible for capturing product requirements from stakeholders, designing system architectures, facilitating communication between functional teams, and driving development and implementation best practices across the server/virtualization/email environment. Directs the Server Engineering team in the design, development, implementation and support of server activities.

Responsibilities

• Provides infrastructure and application support (administration, configuration, Incident Management and monitoring) for Server related systems in a 24/7 highly available environment.
• Performs root cause analysis and fault isolation for troubleshooting environmental, server, and application availability issues.
• Leads projects involving the deployment, administration and support of critical infrastructure applications and systems onto Windows platforms.
• Works closely and coordinates with other IT managers and non-technical business units to define and implement a multi-faceted array of technical service projects.
• Drives improvement in processes, manageability, availability and cost efficiency with a strong ability to anticipate future demands, growth and competitive trends.
• Analyzes Servers and initiates corrective actions to ensure operational stability and efficient work-flow.
• Other duties and projects as assigned and in a timely fashion.

Qualifications:

• Bachelor's degree in Business Management, IT or other related IT/health field.
• A minimum of 7 years of experience in a technical multi-discipline management.
• A minimum of five years of experience in technical leadership, preferably within healthcare.
• Previous leadership of 15 or more direct reports preferred.
• Ability to foster teamwork while leading and directing the work of others.
• Demonstrated knowledge of IT service management.
• Requires leadership skills, judgment, creativity, and comprehensive knowledge of the field.
• Ability to manage problems and build collaborative relationships.
• Ability to drive strategic direction.
• Proven maturity and strength in team leadership, team building, communication, coaching, and providing timely essential feedback to others.
• Demonstrated ability to proactively address problems and situations.
• ITIL experience preferred
• Working knowledge of Cisco UCS, VMWare, O365, Google Workplace (GSuite), Microsoft server operating systems, Active Directory preferred.