Junior IT Training Officer Jobs in Edison NJ

Posted: 05/29/23 Job Category: Training Job Number: 2291

Job Description

Junior IT Training Officer

Purpose of Role

Delivery of training skills and content in supporting the planning, design, and delivery of in-house IT courses. Required to travel to regional and possibly international offices.
The role holder is expected to consider Information Security in all aspects of their role.
Delivery of computer-based training modules and courses on the firm's computer systems and technology utilizing industry- and firm-standard eLearning platforms
Delivery of virtual and live training courses on the firm's computer systems and office technology
Provide full evaluations of all training events to attendees and submit details according to regional policy
Input course attendance data into the firm’s Learning Management System
Conduct training needs analysis to assist the IT Training team in the design and development of training programs and documentation
Manage small projects in their entirety, report progress, and ensure the team is fully briefed in order to achieve the objectives of the project
Provide effective virtual and in-person support
Work closely with team members to ensure the objectives of the team are met
Availability to work outside of normal business hours, including weekends
Provide backup training as and when required for the regional offices.

Experience and Technical Skills

Minimum 3 years experience utilizing eLearning authoring tools (Articulate, Adobe Captivate, Snagit, etc.)
Minimum 1-year training experience
Training (virtual) experience in Microsoft Office Suite Apps and Services 2016 and later (e.g., Outlook, Word, Teams, OneDrive, etc.)
Ideally to have experience with:
- Document management systems
- Online meeting tools such as WebEx and Teams
- Document comparison software
- Time recording applications
- Business development and contact relationship management systems.
Minimum 1 year in a law firm (2+ preferred).
MOS certification or equivalent is desirable.
A two- or four-year college degree is preferred.

Generic Skills

Must be a self-starter with the ability to multi-task day-to-day duties with projects whilst maintaining high attention to detail.
Flexible, customer-focused approach to eLearning and live training delivery
Proven experience in the delivery of high-quality customer service
Strong desire and commitment to meet deadlines
Excellent interpersonal skills
Excellent communication skills, both written and spoken
Excellent organizational skills
Ability to quickly acclimate to new software or IT systems
Ability to work well under pressure as part of a team and under own initiative
Willingness to be part of a virtual team and take the time and effort to share skills and experience with others
Excellent analytical skills
Flexible approach to working hours
Additional language skills desirable.