End User Technology Administrator
Positions and Opportunity Overview:
The End User Service Team, is responsible for architecting, administering, supporting and maintaining all end user compute devices for both corporate and store infrastructures
The responsibilities we are seeking should provide detailed computer administration, configuration and setup, technical analysis, evaluations and implementing recommendations that improve the overall management, support and operations for effective and ultimate performance of systems and services.
Manages, escalates, and resolves more complex technology service issues for devices and associates. Facilitates issue resolution between internal IT teams and external IT business partners.
Manages support solutions and applications to resolve operational issues, performance issues and support issues. Facilitates the development of standard operating procedures and processes for support entities using these solutions, both for corporate and store technology environments.
- Bachelors degree in Information Technology or a technical discipline
- 5+ years of related work experience
- Experience supporting/Administering 2 or 3 of the following technologies.
- Microsoft Office 365
- SCCM Expertise
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