RennerBrown
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IT Admin, Information Technology
Job Description
IT Admin, Information Technology
Purpose of Role
To provide effective and professional support to the IT Head of the Americas in line with our business needs. This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes toward Information Technology.
Key relationships
This role involves acting as a reliable administrator for IT Managers of the Americas, ensuring all processes are followed and tasks are carried out in a timely manner.
Role and responsibilities
Essential duties and responsibilities include (but are not limited to):
This position reports directly to the IT Head of the Americas and works closely with other members of the U.S. Information Technology team.
Key requirements
- Location NYC
- Salary Range Up to $75k
Purpose of Role
To provide effective and professional support to the IT Head of the Americas in line with our business needs. This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes toward Information Technology.
Key relationships
- Reports directly to the IT Head of the Americas
- Works closely with other IT Managers in the Americas in order to deliver an efficient and effective service.
This role involves acting as a reliable administrator for IT Managers of the Americas, ensuring all processes are followed and tasks are carried out in a timely manner.
Role and responsibilities
Essential duties and responsibilities include (but are not limited to):
- Coding of invoices in our billing system
- Coordinate and schedule all aspects of IT onboarding for new joiners (e.g., ordering home working equipment, and mobile devices and tracking such in the relevant spreadsheets)
- Following up with the Legal Recruiting department on upcoming new joiners to ensure that all information has been received
- Communicate with leavers to coordinate the return of their IT equipment
- Create and assign tasks in our ticketing system for joiners and leavers
- Mobile device management, ensuring disclaimers are sent out, ordering new and replacement devices
- Review monthly wireless bills and communicate with users that have excessive usage charges in accordance with our internal policies
- Sending out IT Tips provided by the Training Manager
- Complete tasks and other assigned work/projects to agreed deadlines.
- Build and maintain good customer relationships.
This position reports directly to the IT Head of the Americas and works closely with other members of the U.S. Information Technology team.
Key requirements
- Minimum of 3 years’ experience working as an Admin or Secretary preferably for an IT Department
- Strong knowledge of MS Word, Excel, and PowerPoint
- Ability to work well under pressure
- Detail oriented
- Ability to multi-task in a fast-paced environment and have good time management skills
- Excellent verbal and written communication skills
- Exceptional interpersonal skills
- Ability to work on own initiative
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