Technical Analyst

Philadelphia, Pa 19518

Posted: 07/22/2019 Job Number: rbs-1669

Job Description

Job Duties:

·       Tier 2/3 support to end users and the business-no “on call” unless a critical issue arises

·       Maintain production, development and test ERP platforms including databases and application servers.

·       Daily administration and support of ERP including but not limited to managing user setup, authorizations and roles, customization of user-defined fields, and layout changes.

·       Develop and create customized reports and dashboards for ERP users.

·       Conducts and oversees the testing of enhancements, upgrades and conversions.

·       Work with business customers to define business requirements for new requests.

·       Coordinate problem resolution with business customers, team members and vendors.

·       Contributes to team effort by accomplishing related results as needed.



Job Requirements


·       Qualified candidates will have a minimum of 6-10 years IT experience in a technical role.

·       Experience with the following preferred:

·       ERP systems including project pursuit, time and expense, project controls, billing and resource management modules. BST Global experience is a plus.

·       Financial experience with AP, AR, GL and payroll.

·       AEC industry experience is a plus.

·       Relational databases and Business Intelligence platforms.

·       Crystal reports.

·       Microsoft Office365.

·       Microsoft Azure.

·       Microsoft SharePoint.

·       CRM systems.

·       Workday HCM system.

·       Systems implementations and integrations.

·       Ability to communicate complex technical issues to less technical staff and across the business to key stakeholders.

·       Ability to assess effort and cost of new requests to support the best interest of the business and IT

·       Willing and able to travel to all company offices and other business locations as needed.

·       Other duties as requested by management to support the business.

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